Course Overview
Personal debt is an increasingly important financial and social issue, impacting individuals, families, and communities. Without proper support, debt can lead to financial stress, reduced quality of life, and long-term economic difficulties. Debt counselling plays a vital role in helping individuals regain control of their finances through structured guidance and informed decision-making.
The Debt Counselling programme by Transformentors Academy provides a practical and comprehensive approach to supporting individuals in managing personal debt. Participants will gain knowledge in financial analysis, budgeting, credit counselling, negotiation techniques, and ethical considerations essential for effective counselling.
Through real-world case studies and hands-on exercises, participants will learn how to assess clients’ financial situations, develop realistic debt management plans, and negotiate effectively with creditors.
By the end of the programme, participants will be equipped to deliver professional debt counselling services that support financial recovery and promote long-term financial wellbeing.
Agenda
Day — 1 Introduction to Personal Debt & the Debt Counsellor’s Role
- Defining personal debt and its impact on individuals and society
- Comparing types of personal debt:
- Secured vs. Unsecured Debt
- Revolving vs. Installment Debt
- Understanding credit scores and the use of credit reports
- Exploring the purpose and importance of debt counselling
- Describing the debt counselling process and the counsellor’s role
- Reviewing real-world debt counselling scenarios and examples
Day — 2 Financial Analysis & Budgeting Skills
- Conducting a structured financial analysis of a client’s personal finances
- Using tools and techniques to create realistic household and individual budgets
- Analysing the impact of income, expenses, and debt on financial health
- Distinguishing between discretionary and non-discretionary spending to prioritise repayments
- Developing effective debt management plans tailored to client needs
- Understanding the importance of emergency savings in financial stability
Day — 3 Credit Counseling & Credit Improvement Strategies
- Understanding the role of credit counseling within the debt counselling process
- Explaining consumer protection laws and rights related to credit reporting
- Applying strategies to repair credit and improve credit scores
- Using effective negotiation techniques when dealing with creditors
- Developing structured and realistic payment plans
- Exploring debt consolidation strategies with practical examples
Day — 4 Negotiations for Debt Settlement
- Understanding the role of debt settlement in the debt counselling process
- Exploring different types of debt settlement negotiations with examples
- Applying key negotiation principles when dealing with creditors
- Evaluating the benefits and limitations of debt settlement approaches
- Developing effective negotiation strategies for successful outcomes
- Managing documentation and communication with creditors professionally
Day — 5 Practical Exercises & Case Studies
- Applying ethical decision-making frameworks in various counselling scenarios
- Understanding regulatory requirements in debt counselling practice
- Managing difficult conversations and building client trust
- Analysing real-world debt counselling case studies
- Reinforcing key concepts and techniques from the course
- Course evaluation and feedback
Learning Outcomes
By the end of this Debt Counselling programme, you will be able to:
- Understand personal debt and its impact on individuals and society
- Explain the role of debt counselling in managing financial difficulties
- Develop practical skills to assist individuals in managing personal debt
- Conduct financial analysis and create effective budgeting and debt management plans
- Apply negotiation strategies for successful debt settlement
- Use real-world case studies to build practical debt counselling expertise
Who Should Attend
This Debt Counselling programme is ideal for professionals involved in advising or supporting individuals with personal finance and debt issues, including:
- Debt counsellors and financial advisors
- Social workers and community support professionals
- Banking and consumer finance professionals
- Credit counselling and customer support officers
- Professionals working with vulnerable or indebted individuals
- NGO staff involved in financial education and support
- Individuals interested in entering the debt counselling profession