Course Overview
The cards and payments industry is rapidly transforming with the rise of digitalisation, open banking, and real-time payment technologies. To stay competitive and secure, organisations need a strong understanding of payment ecosystems, associated risks, and regulatory requirements.
The Cards and Payments Professional programme by Transformentors Academy offers a comprehensive overview of card systems, payment processes, and emerging technologies. Over five intensive days, participants will explore key areas such as issuing, acquiring, fraud management, compliance, and innovation in the payments space.
This programme is practical and industry-focused. Participants will work through real-world payment scenarios, analyse fraud risks and control mechanisms, and gain valuable insights into the future of digital and contactless payment systems.
Agenda
Day — 1 Fundamentals of Cards & Payments
- Understanding the evolution of payment systems
- Identifying key players in the payments ecosystem:
- Card Issuers
- Acquirers
- Processors
- Networks
- Exploring different types of card products and their features:
- Credit Cards
- Debit Cards
- Prepaid Cards
- Corporate Cards
- Understanding card acceptance methods and devices:
- POS Terminals
- Mobile Payments
- Contactless Payments
- Recognising the role of major card schemes and networks:
- Visa
- Mastercard
- American Express
- Understanding the role of payment gateways and payment service providers (PSPs)
Day — 2 Issuing & Acquiring Operations
- Understanding the key steps involved in issuing payment cards
- Exploring the full lifecycle of card management
- Recognising the importance of delivering excellent cardholder services
- Understanding the merchant acquiring process
- Examining interchange fees and revenue models for issuers and acquirers
Day — 3 Fraud & Risk Management
- Understanding common types of fraud in card transactions
- Applying techniques for fraud prevention
- Using monitoring tools and methods for fraud detection
- Managing and reducing chargebacks effectively
- Implementing best practices in risk management for cards and payments
Day — 4 Digital Payments & Open Banking
- Understanding open banking frameworks and their role in driving innovation
- Preparing organisations for open banking adoption
- Exploring mobile payment technologies and their key features
- Analysing future payment trends:
- Digital Wallets
- Advanced Acceptance Devices
- Virtual Currencies
- Understanding the role of cryptocurrencies in the payments ecosystem
Day — 5 Compliance & Strategic Management
- Understanding PCI-DSS requirements for payment security
- Exploring messaging standards, protocols, and network interoperability
- Recognising the importance of device certification for card issuance and acceptance
- Developing innovative payment products and solutions
- Managing international payments effectively
- Applying best practices in cards and payments management
- Course recap and key lessons learned
Learning Outcomes
By the end of the Cards and Payments Professional programme, you will be able to:
- Understand the cards and payments landscape and the role of key players in the ecosystem
- Identify different types of payments, card products, and acceptance devices
- Understand the transaction flow within card schemes and payment networks
- Explain the processes of card issuing and merchant acquiring
- Deliver effective cardholder services and build strong customer relationships
- Detect fraud and risks in card transactions and apply prevention strategies
- Understand open banking concepts and prepare for its impact
- Analyse trends in payments, including contactless and real-time systems
- Understand key regulations and standards for payment security and messaging
- Develop innovative payment solutions that drive financial value
Who Should Attend
This Cards and Payments Professional programme is ideal for:
- Banking and Payments Professionals
- Card Operations and Product Managers
- Payment and Transaction Specialists
- Risk and Fraud Management Professionals
- FinTech and Digital Payments Practitioners