Course Overview

Reliable maintenance and effective operations are fundamental to achieving safe, efficient, and sustainable engineering plant performance. Inadequate maintenance practices can lead to equipment failures, unplanned downtime, safety incidents, and increased operating costs. A structured Maintenance and Operation (M&O) framework is therefore essential for improving asset reliability, optimising resource utilisation, and ensuring long-term operational excellence.

The Maintenance and Operation (MANDO) of Engineering Plant and Services programme by TransforMentors Academy provides participants with the practical knowledge and strategic tools needed to manage engineering plant maintenance and operational services effectively. The course covers maintenance management principles, maintenance strategies, operational planning, performance measurement, risk management, service contracts, energy efficiency, and continuous improvement practices.

Through practical exercises, real-world case studies, and interactive discussions, participants will explore preventive and predictive maintenance approaches, key performance indicators (KPIs), asset performance monitoring, maintenance planning and scheduling, digital maintenance technologies, and best practices for managing engineering services. The programme also addresses the integration of operational and maintenance activities to improve plant reliability and reduce lifecycle costs.

Agenda

Day — 1 Maintenance & Operations Fundamentals

• Introduction to maintenance and operations within engineering plant environments
• Exploring the core maintenance strategies used in industrial systems
• Understanding the major maintenance approaches applied in plant facilities
• Identifying critical assets and methods for prioritising maintenance activities
• Examining cost–value considerations in maintenance and operational decision-making
• Understanding the relationship between maintenance practices and plant reliability
• Exercise: Identify business-critical equipment in your plant and justify the classification

Day — 2 Maintenance Strategies & Alignment

• Exploring advanced maintenance strategies that support business and operational objectives
• Reviewing decision-making frameworks for selecting appropriate maintenance approaches
• Understanding maintenance service contract models used in industrial environments
• Examining performance-based maintenance and operations (M&O) solutions for improved plant performance
• Understanding the steps involved in developing and presenting a maintenance business case
• Aligning maintenance strategies with asset reliability, cost, and organisational goals
• Exercise: Select a maintenance strategy and prepare a short business-case summary

Day — 3 Contracts, KPIs & Performance

• Reviewing the major contracting structures used to support maintenance and operations (M&O) delivery
• Understanding key performance indicators (KPIs) for measuring maintenance and operational effectiveness
• Exploring methods for monitoring and improving maintenance performance outcomes
• Examining the cost and productivity impacts of maintenance and operational decisions
• Understanding the role of continuous commissioning in optimising plant performance
• Applying performance measurement techniques to support continuous improvement initiatives
• Exercise: Design three meaningful KPIs for a maintenance and operations service environment

Day — 4 Risk, Reliability & Efficiency

• Exploring operational risks and uncertainties in maintenance and plant environments
• Understanding reliability concepts for improving long-term plant performance
• Examining energy efficiency and carbon performance within maintenance and operations (M&O) activities
• Exploring methods for enhancing system resilience, availability, and dependability
• Identifying opportunities for continuous improvement in maintenance and operational practices
• Applying risk and reliability principles to support sustainable plant operations
• Exercise: Review a sample plant scenario and identify key risks with practical mitigation measures

Day — 5 Leadership & M&O Implementation

• Understanding leadership roles in delivering effective maintenance and operations (M&O) services
• Exploring change management approaches for implementing new M&O strategies
• Developing effective communication techniques for presenting the M&O business case
• Examining long-term frameworks for sustainable maintenance and operational performance
• Exploring the use of digital technologies and AI tools to support maintenance decision-making
• Applying best practices for delivering efficient and cost-effective M&O services
• Exercise: Prepare a short improvement proposal for a maintenance and operations environment
• Key takeaways and course evaluation

Learning Outcomes

By attending the Maintenance and Operation (MANDO) of Engineering Plant and Services course, you will be able to:

• Understand the fundamentals of maintenance and operations for reliable and safe engineering plant performance
• Differentiate key maintenance strategies to support asset reliability and business objectives
• Evaluate maintenance service models and contract structures for effective operational management
• Develop meaningful performance indicators to measure maintenance efficiency and service delivery
• Assess operational risks and reliability issues to improve plant resilience and availability
• Evaluate energy efficiency and carbon performance within maintenance and operational practices
• Recommend practical improvements to enhance maintenance processes and operational effectiveness
• Present strategic M&O plans to support informed decision-making and successful implementation

Who Should Attend

The Maintenance and Operation (MANDO) of Engineering Plant and Services course is ideal for professionals responsible for plant operations and maintenance. It is especially beneficial for:

• Maintenance and Operations Managers
• Facility and Plant Engineers
• Reliability and Asset Managers
• Engineering Supervisors
• Energy and Sustainability Officers
• Maintenance and Reliability Engineers
• Asset Integrity and Facilities Management Professionals
• Plant and Utility Operations Personnel
• Technical Services and Engineering Managers
• Anyone responsible for the operation, maintenance, and performance of engineering plant and services