Course Overview

The Advanced Course of Facilities Management by Transformentors Academy is designed to help professionals strengthen their expertise in managing modern facilities, systems, and workplace services effectively.

In today’s complex business environment, facilities management goes beyond daily operations. Organisations require strategic approaches to maintenance, resource optimisation, cost control, compliance, and risk management to ensure facilities support long-term organisational goals and operational efficiency.

This practical five-day programme explores advanced facilities management practices, including maintenance strategies, integration of hard and soft services, space management, contractor performance, and regulatory compliance. Participants will also examine health, safety, environmental standards, and techniques for improving operational performance and cost efficiency.

Through practical discussions, case studies, and real-world applications, participants will gain the knowledge and tools needed to manage facilities strategically, improve service delivery, and create long-term organisational value.

Agenda

Day — 1 Fundamentals of Facilities Management

• Understanding the definition and importance of facilities management within organisations
• Identifying the core competencies and skills required for facilities management professionals
• Introduction to maintenance functions and their role in facilities operations
• Exploring the key principles of maintenance management
• Understanding organisational goals and objectives related to facilities management
• Learning the steps involved in developing and implementing effective facilities management strategies

Day — 2 Key Elements and Services in Facilities Management

• Understanding the methodology of conducting facilities needs assessments
• Distinguishing between hard services and soft services in facilities management
• Exploring different types of support services within facilities management operations
• Learning strategies for effective management of people, resources, and facility operations
• Understanding the processes involved in premises management
• Exploring space management and optimisation techniques to improve workplace efficiency

Day — 3 Maintenance and Repair Management

• Exploring maintenance techniques used in facilities management, including:
  • Heating, Ventilation, and Air Conditioning (HVAC) Systems
  • Lifts and Escalators
  • Structures and Buildings
  • Fire Protection Systems
  • IT Infrastructure
• Understanding methods for analysing and predicting equipment performance, including:
  • Mean Time Between Failures (MTBF)
  • The Bathtub Failure Model
  • Probability Analysis
  • Failure Mode and Effects Analysis (FMEA)
• Understanding the purpose and characteristics of different maintenance strategies, including:
  • Preventive Maintenance Strategy
  • Corrective Maintenance Strategy
  • Emergency Maintenance Strategy
• Learning the steps involved in developing integrated and combined maintenance strategies
• Exploring methods for monitoring and measuring maintenance strategy performance and effectiveness

Day — 4 Management of Risk, Costs, and Contracts

• Exploring risk management strategies within facilities management operations
• Understanding the importance of managing safe and effective working environments
• Understanding the concept of Total Cost of Ownership (TCO) in facilities management
• Learning techniques for controlling operational costs and expenses effectively
• Exploring methods for monitoring and managing contractor performance regularly
• Understanding the characteristics and importance of Service Level Agreements (SLAs)
• Learning strategies for managing internal customer service and meeting customer expectations

Day — 5 Compliance with HSE and Workplace Regulations

• Understanding health, safety, and environmental (HSE) standards in the workplace
• Exploring strategies for ensuring compliance with workplace laws and regulations
• Analysing environmental considerations and sustainability elements in facilities management
• Recognising the importance of obtaining Quality, Safety, and Environment (QSE) certifications
• Reviewing best practices and lessons learned in facilities management compliance and workplace safety

Learning Outcomes

By the end of the Advanced Course of Facilities Management, participants will be able to:

• Understand the role and responsibilities of facilities managers within organisations
• Understand the functions and principles of maintenance management
• Develop effective maintenance management strategies aligned with organisational goals
• Explore different facility management services and distinguish between hard and soft services
• Manage space planning and resource allocation within facilities effectively
• Apply maintenance techniques for systems such as HVAC, lifts, and fire protection systems
• Integrate preventive, corrective, and emergency maintenance strategies
• Implement strategies for risk management, contractor management, and cost control within facilities
• Understand relevant laws, regulations, and compliance requirements related to facilities management

Who Should Attend

This course is designed for professionals involved in facilities operations, maintenance, and workplace management who want to strengthen their strategic facilities management capabilities, including:

• Facilities and Property Managers
• Maintenance and Operations Supervisors
• Health, Safety, and Compliance Officers
• Contract and Service Managers
• Professionals responsible for maintaining safe, efficient, and cost-effective workplaces

This programme is ideal for individuals involved in managing buildings, systems, services, and workplace operations who want to gain practical tools and modern facilities management strategies.